⌘K
Notifications3
Critical ticket opened
#10428 — Grand Hotel İstanbul · 4m ago
Invoice paid
INV-2026-0192 — ₺18,400 · 1h ago
Trial ending soon
Marmara Resort — 3 days left · 2h ago
Workspace

Dashboard

Platform-wide status across customers, agents and revenue.

Monthly revenue
₺2.41M
12.4%vs last month
Total customers
1,842
64new this month
Active agents
3,096
5.1%deployments
Active branches
4,710
98.2%operational
Revenue trend
Last 30 days

Monthly recurring revenue across all customers.

Apr 24May 9May 23
Revenue by catalog

Share of MRR per agent product line.

SmartHotel Suite₺1.04M · 43%
ConvoAI Support₺712K · 30%
RetailBot Commerce₺430K · 18%
ClinicAI Assistant₺221K · 9%
Recent customers
Latest companies onboarded to the platform
CustomerStatusBranchesAgentsJoined
GH
Grand Hotel İstanbul
ops@grandhotelist.com
 Active1422May 21, 2026
MR
Marmara Resort Group
it@marmararesort.com
 Trial69May 19, 2026
AH
Anadolu Holding
digital@anadolu.com.tr
 Active3158May 17, 2026
ET
Ege Turizm A.Ş.
info@egeturizm.com
 Inactive32May 14, 2026
BC
Bosphorus Clinics
admin@bosphorusclinics.com
 Active911May 12, 2026
Workspace

Customers

1,842 companies — 1,604 active, 142 trial.

CustomerStatusProductsBranchesJoined
GH
Grand Hotel İstanbul
ops@grandhotelist.com
 ActiveSmartHotel14May 21, 2026
MR
Marmara Resort Group
it@marmararesort.com
 TrialSmartHotel6May 19, 2026
AH
Anadolu Holding
digital@anadolu.com.tr
 Active
SmartHotelConvoAI
31May 17, 2026
ET
Ege Turizm A.Ş.
info@egeturizm.com
 InactiveConvoAI3May 14, 2026
BC
Bosphorus Clinics
admin@bosphorusclinics.com
 ActiveClinicAI9May 12, 2026
KP
Kapadokya Hospitality
ops@kapadokyahosp.com
 SuspendedSmartHotel5Apr 30, 2026
Showing 1–6 of 1,842

New customer

Create a company and its first branch.

Company
2 Branch
3 Admin user
Branch — headquarters

The first branch is created as the company headquarters.

Click to set coordinates on map
GH

Grand Hotel İstanbul

Active
ops@grandhotelist.com +90 212 555 0142 Joined May 21, 2026
Overview
Branches
Products
Invoices
Company information
Legal name
Grand Hotel İstanbul A.Ş.
Tax office
Şişli
Tax number
4820194820
Address
Cumhuriyet Cd. No:12, Şişli, İstanbul
Account summary
Branches
14
Active agents
22
Monthly cost
₺18,400
Users
38
Workspace

Branches

4,710 branches across all customers.

BranchCompanyCityAgentsUsersStatus
İM
İstanbul Merkez
Grand Hotel İstanbulŞişli, İstanbul48 Active
BŞ
Beşiktaş Şube
Grand Hotel İstanbulBeşiktaş, İstanbul36 Active
AR
Antalya Resort
Grand Hotel İstanbulMuratpaşa, Antalya25 Inactive
AK
Anadolu Kadıköy
Anadolu HoldingKadıköy, İstanbul612 Active
Showing 1–4 of 4,710
İM

İstanbul Merkez

Active
Grand Hotel İstanbul Şişli, İstanbul
Overview
Agents
Users
Location
Branch information
Address
Cumhuriyet Cd. No:12, Şişli
Email
sisli@grandhotelist.com
Phone
+90 212 555 0142
Contact
Mehmet Yılmaz
Summary
Agents
4
Users
8
Workspace

Agent Catalog

Master agent templates available to deploy.

All catalogs
SmartHotel
ConvoAI
RetailBot
🏨Active
SmartHotel Concierge

Guest-facing concierge for bookings, requests and FAQs.

Multilingual24/7Booking
₺900/mo
💬Active
ConvoAI Support

Omni-channel customer support automation agent.

TicketingEscalation
₺750/mo
🛒Active
RetailBot Commerce

Product discovery and checkout assistant for retail.

CatalogPayments
₺680/mo
🏥Active
ClinicAI Assistant

Appointment scheduling and patient triage for clinics.

SchedulingTriage
₺820/mo
📱Draft
Booking Assistant

Lightweight reservation flow for direct web booking.

Booking
₺420/mo
📊Archived
Insights Reporter

Automated analytics digests for branch managers.

Reports
₺300/mo
SmartHotel catalog

Filtered view — SmartHotel agent templates.

ConvoAI catalog

Filtered view — ConvoAI agent templates.

RetailBot catalog

Filtered view — RetailBot agent templates.

Workspace

Agent Performance

Usage and quality analytics per agent template.

Avg response time
1.4s
0.3s faster
Completion rate
94.2%
2.1%
Satisfaction score
4.6 / 5
Stable
Conversation volume
128.4K
8.4%
Company average
88.0%
completion rate
Best performer
96.8%
Grand Hotel İstanbul
Overall rank
2 / 14
Improving
Monthly breakdown
MonthQueriesResolvedAvg responseSatisfaction
May 2026128,400120,9501.4s4.6
April 2026118,200109,4001.7s4.5
March 2026109,60099,8001.9s4.4

Agent template

Define a master agent template available across customers.

Template details
Workspace

Users

Platform management users — 24 accounts.

UserRoleLast loginStatus
PA
Platform Admin
admin@leoai.com
Root2 min ago Active
SY
Selin Yıldız
selin@leoai.com
Admin1 hour ago Active
EK
Emre Kaya
emre@leoai.com
Customer RepYesterday Active
DA
Deniz Arslan
deniz@leoai.com
Support3 days ago Inactive
Workspace

Roles

Role definitions and the permission matrix.

RoleDescriptionUsersCreated
RootFull platform access1Jan 2026
AdminPlatform management, no billing config4Jan 2026
Customer RepresentativeCustomer & branch management9Feb 2026
SupportTicket handling only7Feb 2026
AccountingFinancial read access3Mar 2026
Permission matrix
Roles × permission categories
PermissionRootAdminCust. RepSupportAccounting
Customers — manage
Agents — manage
Invoices — manage
Support — all tickets
Settings — security
Account

Integrations

External channels agents can be deployed to.

WhatsApp Business
Meta Cloud API
Connected
Webhook
api.leoai.com/wh/wa
Microsoft Teams
Bot Framework
Connected
Webhook
api.leoai.com/wh/teams
Slack
Events API
Setup needed
Webhook
Not configured
Web Widget
Embeddable script
Connected
Webhook
api.leoai.com/wh/web
Financial

Payments

Payment transactions across all customers.

CompanyInvoice noAmountStatusPayment date
GH
Grand Hotel İstanbul
INV-2026-0192₺18,400 SucceededMay 15, 2026
AH
Anadolu Holding
INV-2026-0188₺46,200 SucceededMay 14, 2026
MR
Marmara Resort Group
INV-2026-0184₺9,200 Pending—
ET
Ege Turizm A.Ş.
INV-2026-0179₺3,400 FailedMay 10, 2026
Financial

Invoices

All issued invoices — ₺2.41M billed this month.

InvoiceCompanyTotalStatusDue date
INV-2026-0192Grand Hotel İstanbul₺18,400 PaidMay 15, 2026
INV-2026-0188Anadolu Holding₺46,200 PaidMay 14, 2026
INV-2026-0184Marmara Resort Group₺9,200 PendingJun 1, 2026
INV-2026-0179Ege Turizm A.Ş.₺3,400 OverdueMay 5, 2026

INV-2026-0192

Paid
Issued May 1, 2026 · Due May 15, 2026
Line items
DescriptionQtyUnitVATAmount
SmartHotel Concierge — monthly14₺90020%₺12,600
SmartHotel Support — monthly8₺72520%₺5,800
Customer
GH
Grand Hotel İstanbul
ops@grandhotelist.com
Summary
Subtotal
₺15,333
VAT (20%)
₺3,067
Total
₺18,400

New invoice

Create an invoice for a customer billing period.

Line items
DescriptionQtyUnit priceVAT
Subtotal
₺12,600
VAT
₺2,520
Total
₺15,120
Financial

Pricing

Per-customer agent pricing overrides.

Active agents — Grand Hotel İstanbul
AgentCatalog priceCustomer priceBranchesMonthly
🏨SmartHotel Concierge
₺900₺90014₺12,600
💬SmartHotel Support
₺750₺7258₺5,800
Total monthly cost₺18,400
Operations

Support

Ticket operations and SLA health.

Open tickets
42
In progress
18
Waiting
9
High / Critical
7
SLA metrics
SLA breaches
3
Breach rate
4.2%
Avg first response
38 min
Avg resolution
6.4 hrs
Recent activity
Critical ticket #10428 opened — Grand Hotel İstanbul
4 min ago
Ticket #10421 assigned to Deniz Arslan
26 min ago
Ticket #10405 resolved — Anadolu Holding
1 hour ago
Operations

Tickets

69 tickets — 42 open, 7 high priority.

TicketSubjectCompanyPriorityStatusAssignedSLA
#10428Agent not responding on WhatsAppGrand Hotel İstanbulCritical New—
#10421Billing discrepancy on May invoiceAnadolu HoldingHigh In ProgressDeniz Arslan
#10415Request to add Teams channelMarmara Resort GroupNormal AssignedEmre Kaya
#10405How to export conversation logsBosphorus ClinicsLow ResolvedDeniz Arslan

Agent not responding on WhatsApp

New
#10428Grand Hotel İstanbulCreated 2h ago
SLA at risk. First response due in 22 minutes.
Conversation
Customer2h ago

The WhatsApp agent stopped replying to guests since this morning. This is affecting check-in support.

AI triage2h ago

Categorized as Channel outage · Critical. Webhook health check failed for the WhatsApp integration.

Internal note · Deniz1h ago

Confirmed webhook token expired — coordinating with integrations team.

Attachments
webhook-error-log.txt12 KB
Properties
SLA
First response
22 min left
Resolution
7h 40m left
Operations

Notifications

Real-time platform notification inbox.

Inbox
Settings
Critical ticket opened
Ticket #10428 — Grand Hotel İstanbul needs immediate attention.
4m ago
Invoice paid
INV-2026-0192 — ₺18,400 settled by Grand Hotel İstanbul.
1h ago
Trial ending soon
Marmara Resort Group trial ends in 3 days.
2h ago
New customer onboarded
Bosphorus Clinics completed setup.
Yesterday
Operations

Logs

Activity, error and user-tracking logs.

Activity
Errors
User Activity
UserActionEntityIPTime
Selin YıldızupdateCompany · #184288.243.10.414:32
Emre KayacreateInvoice · #019288.243.10.914:18
Platform AdmindeleteUser · #4488.243.10.113:50
Operations

Monitoring

System health and performance metrics.

System Health
Performance
API Gateway
Up
99.98% uptime · 24h
Database
Up
99.99% uptime · 24h
Cache
Up
100% uptime · 24h
Email Service
Degraded
97.2% uptime · 24h
SignalR Hub
Up
99.91% uptime · 24h
Storage
Up
99.97% uptime · 24h

Last updated 30 seconds ago.

Operations

Reports

Predefined reports and the custom builder.

ReportDescriptionFormat
Revenue summaryMonthly MRR by customer and catalogXLSX
Customer rosterAll companies with status and branchesCSV
Support SLA reportTicket SLA performance for the periodPDF
Agent performanceUsage and quality metrics per agentXLSX

Custom report builder

Build an ad-hoc analytical query.

Total revenueInvoice count+ Add metric
Account

Settings

Platform configuration.

General
Email Config
Email Templates
Security
User Permissions
API Management
General settings
Account

Profile

Your account details.

PA
Platform Admin
admin@leoai.com
Root
Account information
Password
Reference

System States

Empty, loading and error templates.

No data yet

Empty state — shown when a list has no records.

No results

No records match the current filters.

Something went wrong

500 — an unexpected error occurred.

Loading — skeleton
Loading data…
Account

UI Toolkit

Design system components used across the platform.

Foundations
Buttons
Badges
Forms
Data display
Feedback
Color tokens
foreground
#0f172a
brand
#2563eb
success
#16a34a
warning
#d97706
destructive
#ef4444
ai
#7c3aed
muted
#f1f5f9
border
#e2e8f0
Typography
Page title — 20px / 600
Section heading — 14px / 600
Body text — 14px / 400 regular paragraph copy.
Caption / label — 12px / 500 muted
Eyebrow — 11px / 600 uppercase
24.1K
Leo AI
Unified Platform

Sign in

Enter your credentials to access the console.

Forgot password?

Protected by 2FA · Leo AI Platform

Welcome
2 Admin
3 Password
4 Done

Create admin account

This account will have full platform access.

New user

Create a platform management user.

New role

Define a role and its permission set.

Edit customer

Update company information.

Add email provider

Configure an outbound email provider.

Create API key

The key is shown only once after creation.

Channel configuration

API credentials and webhook for this channel.

ESC
Navigate
Actions